Step 1: Site Survey
A comprehensive survey is done by one of our experienced sign professionals. This includes the following detailed information:
- Digital photos and measurements of: building elevations, free standing signs, potential opportunities, and neighboring signs
- Type of construction including fascia material and color
- Recommended mounting methods
- Electrical requirements

Step 2: Site Analysis/Code Review
Once the site has been surveyed the code for the township will be reviewed and recommendations will be made to the customer before pursuing a final design. In addition to the code review any requirements from the landlord will be considered as well.

Site analysis and code review is recommended prior to the signing of any leases as these requirements and conditions may have an effect on the feasibility of this site being successful. If it is determined that the desired signage is not allowed by township code we also offer our services in pursuing a variance to the code.

Step 3: Design/Engineering
Once the site survey has been completed out design team will begin putting together a design proposal based on the survey conditions, sign code and landlord requirements.

Details to be considered: colors, sizing, quantity of signs, exact locations, mounting methods, and construction of sign.

Step 4: Customer/Landlord Approval
Once the drawing is complete with all details including colors, sizing, construction, electrical requirements and mounting method it will be forwarded to the customer for a final sign off and approval.

These customer approved drawings will then be forwarded to the following groups:
- Landlord (for sign off)
- General Contractor (so site can be prepared as noted)

Step 5: Permit Procurement
American Sign and Graphics provides the service of managing and securing all permits required at each site. This service can also be performed by the local installer.

Step 6: Manufacturing
We have the capabilities to manufacture most signs in-house. We have a dedicated team of craftsmen to ensure your sign will be of the highest quality and delivered on time.

Additionally, we have invested in modern computerized equipment.
- CNC Computerized Routing table
- Computerized Vinyl cutting for custom graphics
- Design/Engineering software
- EPA approved automotive paint booth
- Matthews Paint Mixing station (automotive quality)
- Full Sheet Metal Department
- Steel and Aluminum
- Plastics department
- Underwriters Laboratory Listed and Approved
- Electrical wiring and assembly: Fluorescent, Neon, LED, Fiber Optic

Step 7: Installation
The is the final step in completing your signage project! We have invested in a fleet of cranes, bucket trucks, augers and backhoes to get your job done on time and done right! Our in-house installations teams typically travel within a 3-hour radius from our Wilmington fabrication facility. For jobs that are further, we utilize a network of sign installers throughout the United States. By doing this, we have been able to complete jobs as far away as California.

Step 8: Maintenance and Repairs
With our fleet of equipment, we also offer maintenance and repairs. together with our sister company, Byers Electrical Construction, we can handle almost any type of service call. Byers Electrical Construction has licenses in Delaware, Maryland, New Jersey and Pennsylvania. Again, utilizing our association with a network of sign professionals across the country, we can manage service calls anywhere in the United States.

Project Management:
The process will be managed by a Project Manager.

A Project Manager will be assigned to your account and will manage the process from start to finish.

Our project manager will become a client representative and will determine and implement the exact needs of the client. Their ability to adapt to the various internal procedures of the contracting party, and to form close links with the key people involved in the project, is essential in ensuring that the important issues of cost, time, quality, and, above all, client satisfaction, is realized.

It will be the responsibility of the Project Manager to understand the entire project from start to finish and to ensure that the end result is achieved while maintaining the client’s vision.

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